Loyaltydriver asks after-sales customers if they were completely satisfied with their visit to the dealership. The fully automated solution we provide contacts every customer within hours of them having their work completed.

Results show that between 10 and 15% are unhappy about something. Each one of these customers is at risk and may not return to your dealership in the future. But if you handle their situation professionally you will recover over 75% of them and turn them into advocates for your business. We've worked with some of the UK's leading car dealerships, and successfully reached up to 70% of their customers to identify when action is needed.

Loyaltydriver helps you to communicate with your customers at a critical time in your relationship with them. It will help you to hold onto them and ensure a more stable and satisfied customer base. These customers will:

  • Come back next year
  • Spend more with you
  • Recommend you to others

To find out how you can collect feedback from your customers in a smarter way watch our presentation. It will take just 5 minutes of your time.

View our case studies and read what our customers have to say about our services.

Measure customer satisfaction and drive repeat business
Automate MOT and Service reminders to boost aftersales
Send “Amber” work reminders to help retain your customer base
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